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What payment methods are available?
Do I have to register to purchase?
Why was I charged an international transaction fee?
How do I know if my order was placed successfully?
Why I can't receive my order confirmation email?
How do I use the Discount Code?
Can I use more than one discount code in one order?
I've forgotten to use my discount code, can you help?
My order wouldn't process, but I have multiple charges on my credit card. Why is this?
My order is not processing. Why isn’t my order processing?
Can I modify or cancel my order?
What is a "pre-order"?
How can I check the status of my pre-order?
When will you ship my pre-order? Will you contact me when my pre-order ships?
I only have one pre-ordered item, will you ship my other item first?
Your website does not work. Can you help?
Why am I experiencing an error while trying to place my order or complete the transaction?
Why is there "Fraud Suspicion" / "Do Not Honor" ?
Do you ship to my country and where is my order shipped from?
I am in the military, can you ship to an APO address?
How much does shipping cost?
When will I receive my tracking number?
How do I track my order?
When will my order be shipped? How long does it take to ship to my place?
My order was "fulfilled" but it has not been delivered?
Why my tracking is stuck / not updating?
I wasn't home when Express was delivering, will they ship again?
I placed an order for multiple items, why did I only receive the notification email about the partially fullfilment, shouldn't they be fullfilled at the same time?
My parcel has been returned/is returning to the sender, what should I do?
The estimated shipping time has passed, why I am still not receive it?
What do I do if I didn't receive my shipment?
How to use the LED phone case?
When will you release a new case for my device?
How do you clean the case?
Can you make products with the pattern I gave you?
Do you accept bulk purchases?
What are our cases made of?
What are our wireless chargers made of?
What are our screen protectors made of?
What are our AirPods capsules made of?
What are our cables made of?
Why is the glow phone case not as bright as the picture at night?
Will the stone look the same as on the picture?
I want to join the Bazzardodo to sell my design. Who do I contact?

What is B-Points?

For the details of points earn, spend and all related question, please click HERE to check them out

I have received an incorrect item, what should I do?
What should I do if I received a defective or damaged item?
I’ve ordered a few items but I can’t find all of them. Where are the missing cases?
I have received my package, but why it not includes all the items I purchased?
How long is my product under warranty? What does the warranty policy cover?
How do I request a replacement? What is required for a warranty claim?
Can I return my item for a refund?
Can I exchange my product for a different product?
I have returned my order but have not received my refund.
How long does it take for a refund to be completed?

I want to join the Artist Collection to sell my design.

Email us at support@bazaardodo.com. Include your portfolio link and your social media accounts.

What payment methods are available?
Do I have to register to purchase?
Why was I charged an international transaction fee?
How do I know if my order was placed successfully?
Why I can't receive my order confirmation email?
How do I use the Discount Code?
Can I use more than one discount code in one order?
I've forgotten to use my discount code, can you help?
My order wouldn't process, but I have multiple charges on my credit card. Why is this?
My order is not processing. Why isn’t my order processing?
Can I modify or cancel my order?
What is a "pre-order"?
How can I check the status of my pre-order?
When will you ship my pre-order? Will you contact me when my pre-order ships?
I only have one pre-ordered item, will you ship my other item first?
Your website does not work. Can you help?
Why am I experiencing an error while trying to place my order or complete the transaction?
Why is there "Fraud Suspicion" / "Do Not Honor" ?
Do you ship to my country and where is my order shipped from?
I am in the military, can you ship to an APO address?
How much does shipping cost?
When will I receive my tracking number?
How do I track my order?
When will my order be shipped? How long does it take to ship to my place?
My order was "fulfilled" but it has not been delivered?
Why my tracking is stuck / not updating?
I wasn't home when Express was delivering, will they ship again?
I placed an order for multiple items, why did I only receive the notification email about the partially fullfilment, shouldn't they be fullfilled at the same time?
My parcel has been returned/is returning to the sender, what should I do?
The estimated shipping time has passed, why I am still not receive it?
What do I do if I didn't receive my shipment?
How to use the LED phone case?
When will you release a new case for my device?
How do you clean the case?
Can you make products with the pattern I gave you?
Do you accept bulk purchases?
What are our cases made of?
What are our wireless chargers made of?
What are our screen protectors made of?
What are our AirPods capsules made of?
What are our cables made of?
Why is the glow phone case not as bright as the picture at night?
Will the stone look the same as on the picture?
I want to join the Bazzardodo to sell my design. Who do I contact?

What is B-Points?

For the details of points earn, spend and all related question, please click HERE to check them out

I have received an incorrect item, what should I do?
What should I do if I received a defective or damaged item?
I’ve ordered a few items but I can’t find all of them. Where are the missing cases?
I have received my package, but why it not includes all the items I purchased?
How long is my product under warranty? What does the warranty policy cover?
How do I request a replacement? What is required for a warranty claim?
Can I return my item for a refund?
Can I exchange my product for a different product?
I have returned my order but have not received my refund.
How long does it take for a refund to be completed?

I want to join the Artist Collection to sell my design.

Email us at support@bazaardodo.com. Include your portfolio link and your social media accounts.

I have received an incorrect item, what should I do?
What should I do if I received a defective or damaged item?
I’ve ordered a few items but I can’t find all of them. Where are the missing cases?
I have received my package, but why it not includes all the items I purchased?
How long is my product under warranty? What does the warranty policy cover?
How do I request a replacement? What is required for a warranty claim?
Can I return my item for a refund?
Can I exchange my product for a different product?
I have returned my order but have not received my refund.
How long does it take for a refund to be completed?

I want to join the Artist Collection to sell my design.

Email us at support@bazaardodo.com. Include your portfolio link and your social media accounts.