FAQ

Payment

You can use any of the following methods:

Credit Cards (Visa, Mastercard, Discover, and American Express)

Debit Cards

PayPal

Depending on your country, an international transaction fee may be charged upon purchasing (Foreign Transaction Fee).

It is charged by your bank and you are welcome to verify this information with your bank or financial institution. We are sorry that we will not issue any refund for these charges as we never receive it ourselves.

Order Transaction

Enter https://bazaardodo.com. Add your favorite items into the shopping cart and follow the steps. After you choose your payment method and finish the order transaction, you will receive a confirmation via email.

An automated email with a tracking link will be sent to you within 1-4 business days after the shipping confirmation email. If your order has been shipped for more than 4 business days (excluding Saturday & Sunday / Public Holidays) and you still have not received a tracking number, please check to make sure it is not in your spam folder and then contact us. We will try our best to find the tracking number for you manually.

Orders placed before 8:00 PM PST will be fulfilled at the same day, or will be processed next business day. Orders will ship out once ALL items can be fulfilled within the purchase. Split-shipping is currently not available.Orders that are placed on weekends or holidays will be considered the next business day order. (Example: If the order is placed on Saturday, it will be considered a Monday order.) Special promotions, sales, and pre-ordered/ back-ordered items may have different shipping terms and conditions.

To check your order's status, you will receive a shipping confirmation. If you are unable to access this information, please feel free to contact us at support@bazaardodo.com

Products

1.Glow Glass Lite Case: Glass backplate + TPU bumper (inseparable)

2.Stone Lite Case: Slate Stone backplate + TPU bumper (inseparable)

3.Glow Glass Magic Case: Glass backplate + Metal bumper (separable)

4.Stone Magic Case: Slate Stone backplate + Metal bumper (separable)

1.Glow Glass wireless charger: Glass+Kirsite

2.Stone wireless charger: Slate stone + Kirsite

1.HD Tempered Glass Screen Protector:Real HD glass

2.Blue Light Filter Tempered Glass Screen Protector:Real HD glass + Anti-blue light design

3.Anti-Spy Tempered Glass Screen Protector:Real HD glass + Anti-spy design

High quality carbon fiber material

1.Vacuum Cup Gaming Guru Lightning Cable: High-strength copper core nylon material + Knitted nylon fiber + PVC

Magnetic Universal Cable:

High-strength copper core nylon material + Knitted nylon fiber + PVC + Neodymium magnet material

Like all luminous products, only high light absorbed during the day,can it have high luminous brightness at night.The picture shows the best luminous effects.

If you want a higher luminous effect in a short time, try to use a high-intensity LED light to illuminate it for seconds.

Not exactly, our products are one of kind! Every stone slate is a unique product and there won’t be another identical one in the world. Since we solely work with natural & controlled materials, each accessory has its own grain and color pattern which gives your cover its unique look and feel.

Email us at support@bazaardodo.com. Include your portfolio link and your social media accounts.

RETURN & EXCHANGE

1.If your order has not shipped out, we can modify or cancel your order. Contact us at support@bazaardodo.com ASAP!

2.If your order has already shipped out, we unfortunately are not able to make any modifications. Nonetheless, write us at support@bazaardodo.com.

Product that fulfills all of the following conditions are eligible for returns and exchanges:

Within 30 days of purchase Product in brand new condition in original packaging Purchased from our website

Unfortunately, we currently do not offer free returns and free exchanges due to the customer’s mistake or damage, and hence we’re unable to cover the shipping fees involved in the process. To learn more information,please see our “Refund Policy” page.

Unfortunately,wo do not offer return and exchange if the goods are damaged due to force majeure:

natural disaster, such as Typhoon, thunderstorm, tsunami

2.government action,such as expropriation and requisition

Social anomaly event, such as strikes, protests and rioting.

Shipping

Apart from US, we ship to many other countries: England, France, Austria, Germany, Japan, Canada, Spanish, Israel, Sweden, Ireland, Brazil, Belgium, Poland, Denmark, Russia, Finland, South Korea, Netherlands, Luxembourg, Malaysia, Norway, Portugal, etc.

Shipping costs differ by the carrier, method, and weight of the package.

You can find an estimate of the shipping and handling:

1.Enter the desired items into your cart.

Click on “My Cart” on the tabs located at the upper right of the site. You will see the Estimated Shipping and Tax. Enter your basic shipping information to receive your quote and estimated total.

Customs and Duty taxes are not included during checkout.

Each country will impose their own import rates and taxes.

The delivery usually takes 7-20 days to US. Other countries vary according to regions and distance. For more details regarding international shipment,please refer to our shipment information.

We are not responsible for any lost or stolen item after the package has been confirmed as delivered. To prevent your package from getting lost, please make sure to double check the shipping addresses to ensure correct delivery.​

If the item returns to us due to incorrect shipping information, we will notify the customer that the package has been returned. Our team will automatically refund our customer for the purchase; however, shipping and handling charges are non-refundable.

We do not guarantee the delivery time. While most packages will arrive on time, there may be circumstances and delays that our carriers may meet.

DATA SECURITY

It’s very important for us to protect all datas of our customers. We only use your data within the legal terms. You are always allowed to be informed about our usage or correct your personal data. You have to agree to our terms before we use the data for advertisement or market research. You can always call your agreement back. More information are available within our privacy statement. The bazaardodo Online-Shop follows highest safety standards. All orders are purchased through safe SSL- decryption processes