WHAT IS B POINTS PROGRAM?
This is our way of thanking all of our Loyal Customers! You’ll earn points for activities

WHO CAN JOIN? AND HOW?
Anyone with an account is automatically enrolled. All you need to do is create an account with us at https://bazaardodo.com/account/register. Then, you will be able to access the Rewards Program by clicking the B-Points Rewards widget located on the bottom right of the website.

HOW DO I EARN POINTS?
There are various ways to earn points! Including referring friends, making purchases, or just punch in on our website. To see all the ways you can earn points click the *Earn Points* tab in the menu.

HOW DO I VIEW MY POINT BALANCE?
Your point balance is on every page in the top bar.

HOW DO I REDEEM MY POINTS?
You can use your points to redeem reward coupons through the B-Points Rewards widget located on the bottom right of the website. There are several different rewards available to redeem - $5, $10, $15and $20 vouchers - which can be used on your future order. And more rewards will be released in the future such as the free gift.

WHAT DO THE 'APPROVED', 'PENDING' AND 'CANCELED' STATUSES MEAN?
Approved: These points can be redeemed on rewards immediately. Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals. Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

WHAT HAPPENS IF A FRIEND I REFER CANCELS OR RETURNS THEIR ORDER?
Your pending points will become canceled and will be removed from your account.

WHY DID MY ACCOUNT BALANCE GO DOWN?
You, or someone you referred, canceled or returned a purchase.

CAN I USE REWARD COUPONS WITH OTHER COUPONS / PROMOTIONS FOR AN ORDER?
Unfortunately, a reward coupon cannot be combined with other coupons / promotions. In other words, only one coupon / promotion can be used per order.

I DIDN’T MEAN TO USE MY POINTS TO REDEEM REWARDS. CAN I GET THEM BACK?
Sure thing! Just contact our Support Team: support@bazaardodo.com, and we will assist you in getting your points back.

WHAT HAPPENS IF I CANCEL OR RETURN AN ORDER THAT I USED MY REWARD COUPON ON?
The amount of reward points used to redeem that reward coupon will be credited back to your account.
I COMPLETED AN ACTIVITY BUT DIDN'T EARN POINTS!
It can sometimes take a few minutes for us to process your activity and provide your points.

CAN I USE MY POINTS DURING CHECKOUT?
Not directly - please redeem your points for a voucher which can then be applied during checkout.

HOW DO I LEAVE THE PROGRAM?
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

WHAT HAPPENS IF I LEAVE AND DECIDE TO JOIN AGAIN?
Just contact us and we'll re-enroll you. However, your point total will begin from zero.

WHAT HAPPENS IF A FRIEND I REFER CANCELS OR RETURNS THEIR ORDER?
Unfortunately, your pending points will become 'cancelled' and will be removed from your account.

WHY DID MY ACCOUNT BALANCE GO DOWN?
It happens! It means you, or someone you referred, cancelled or returned a purchase. Your points may have also expired after 1 year.

I COMPLETED AN ACTIVITY BUT DIDN'T EARN POINTS!
It can sometimes take a few minutes for us to process your activity and provide your points. If It's been longer than 7 business days, hit us up at support@bazaardodo.com.

WHERE CAN I REPORT A PROBLEM OR GIVE FEEDBACK?
Please send email to Support Team: support@bazaardodo.com , we will be happy to help you to figure out the problem.